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Privacy Statement for www.helptiger.com HELPTiger has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: http://www.helptiger.com.
Information Collection and Use HELPTiger is the sole administrator of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. HelpTiger collects information from our users at several different points on our website. HELPTiger clients are the sole owners of data entered by them. HELPTiger is the owner of all other information collected on this site. Log Files The HELPTiger Web site logs IP addresses for systems administration purposes. IP addresses are logged to track a user's session. This gives HELPTiger an idea of which parts of our site users are visiting. We do not link IP addresses to anything personally identifiable. This means that a users session will be tracked, but the user will be anonymous.Client Details Our site's support user and client details forms requires users to give us contact information (like their name and email address). We only use this contact information to send the user information about HELPTiger issues or helpdesk calls that are relevant to them. HELPTiger provides the capability for HELPTiger's client to register detail about their end users. HELPTiger is not responsible for this information, however, when requested we can remove end user details in consultation with the HELPTiger client. Links This site contains links to other sites. www.helptiger.com is not responsible for the privacy practices or the content of such Web sites. Security This site has security measures in place to protect the loss, misuse and alteration of the information under our control. When users submit sensitive information via the website, your information is protected both online and off-line. All of our users' information is restricted in our offices. Only employees who need the information to perform a specific job (for example, our support personnel) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept in a physically secure, alarmed and monitored environment. If you have any questions about the security at our website, you can send an email to security@helptiger.com.
Choice Our site provides users the ability to receive communications from us at the point when a support call is created. If no communication is required, the appropriate options may be selected. If there is no email recorded for a user, no email will be sent.This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service.
Correct/Update This site gives users the following options for changing and modifying information previously provided.
Site and Service Updates We also send the user site and service announcement updates. These service announcements will be mailed to all HelpTiger users with email addresses. These service announcements will also be displayed on this website. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.Notification of Changes If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected. Contacting the Web Site If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can email privacy@helptiger.com or contact HELPTiger |
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Email: webmaster@helptiger.com
© HELPTiger 2000-01
